Thank you for taking the time to complete this survey. The information you provide is very important to us. All responses will be kept strictly confidential and your signature is not required, so please feel free to answer the questions honestly. Please note: items marked * indicate mandatory fields. What appointment are you here for? * - Select -New patientReview patientPost op assessmentFlow / Ultrasound Test It was easy to make an appointment? * - Select -Strongly agreeAgreeDisagreeStrongly disagree When making your appointment you were treated courteously? * - Select -Strongly agreeAgreeDisagreeStrongly disagree When you arrived at our department, were you seen at your scheduled appointment time? * - Select -YesNo, less than 15 minutes lateNo, 15-30 minutes lateNo, more than 30 minutes late During your appointment your concerns were adequately addressed? * - Select -Strongly agreeAgreeDisagreeStrongly disagree Your privacy was maintained during the test? * - Select -Strongly agreeAgreeDisagreeStrongly disagree During your time within NEU how would you describe the attitude of the staff you were involved with? Receptionist * - Select -No ContactFriendlyPleasantIndifferentUnpleasant Nurse * - Select -No ContactFriendlyPleasantIndifferentUnpleasant Doctor * - Select -No ContactFriendlyPleasantIndifferentUnpleasant Overall, how would you rate the NEU service? * - Select -ExcellentVery GoodSatisfactoryPoorVery Poor What information is useful to you on our NEU website? * What do you think we did well? * Please make any comments on how we could improve our service * Continue
